IT Support (Freelance) - IDN Media
IT Support (Freelance) - IDN Media
Job Description
- Installing and configuring computer hardware, software, systems, networks, and other IT-related supplies.
- Monitoring and maintaining computer systems and networks.
- Responding in a timely manner to service issues and requests.
- Providing technical support across the company.
- Repairing and replacing equipment as necessary.
- Testing new technology.
- Adjusting the needs and selecting PC/laptop specifications with users according to the standard created by the team.
- Able to build a PC within the designated budget.
- Requesting budget approval from the Project Manager and coordinating with Procurement Team.
- Performing IP Reserve configuration for streaming purposes and communicating with ISP for the implementation process.
Minimum Qualifications
- Diploma/Associate Degree in Computer science or final year students.
- Minimum around 1 year of experience in a technical support role.
- Working knowledge and expertise with a variety of hardware, software, system, networks, and other IT-related supplies.
- Strong analytical skills to identify technical problems and provide solutions.
- Proactive and enjoy helping others in need, especially those with technical problems.
- Confident in communicating with people at all levels
Seniority level
AssociateEmployment type
ContractJob function
Engineering and Information TechnologyIndustries
Online Audio and Video Media
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