IT Support (Freelance) - IDN Media

 

IT Support (Freelance) - IDN Media


Job Description

  • Installing and configuring computer hardware, software, systems, networks, and other IT-related supplies.
  • Monitoring and maintaining computer systems and networks.
  • Responding in a timely manner to service issues and requests.
  • Providing technical support across the company.
  • Repairing and replacing equipment as necessary.
  • Testing new technology.
  • Adjusting the needs and selecting PC/laptop specifications with users according to the standard created by the team.
  • Able to build a PC within the designated budget.
  • Requesting budget approval from the Project Manager and coordinating with Procurement Team.
  • Performing IP Reserve configuration for streaming purposes and communicating with ISP for the implementation process.


Minimum Qualifications

  • Diploma/Associate Degree in Computer science or final year students.
  • Minimum around 1 year of experience in a technical support role.
  • Working knowledge and expertise with a variety of hardware, software, system, networks, and other IT-related supplies.
  • Strong analytical skills to identify technical problems and provide solutions.
  • Proactive and enjoy helping others in need, especially those with technical problems.
  • Confident in communicating with people at all levels
  • Seniority level

    Associate
  • Employment type

    Contract
  • Job function

    Engineering and Information Technology
  • Industries

    Online Audio and Video Media

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